Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with Google Merchant Center (GMC) guidelines.
Information We Collect
We collect and process the following information when you visit our website, make a purchase, or contact us for support:
- Personal Information
- Name, email address, phone number, billing and shipping address, and payment information when you make a purchase.
- Account credentials when you register an account.
- Device and Browsing Information
- IP address, browser type, operating system, and pages visited on our website.
- Information collected through cookies and similar technologies to understand your preferences and enhance your experience.
- Transaction Details
- Order history, product preferences, and communications with us regarding your purchase or support queries.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing and Fulfillment
- To process your orders, facilitate payments, and deliver products to you.
- Customer Support
- To assist you with queries, handle complaints, and provide post-purchase support.
- Site Improvement
- To analyze and improve the functionality, performance, and security of our website.
- Marketing Communications
- To send promotional emails about our products, discounts, and updates, only with your consent. You can opt out at any time.
- Legal Compliance
- To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third parties, including:
- Service Providers: Payment processors, shipping carriers, and IT service providers that assist in order fulfillment and website operations.
- Legal Authorities: Government agencies or law enforcement, as required by applicable laws or to protect our legal rights.
All third-party partners are required to safeguard your personal information in compliance with applicable privacy regulations.
How We Protect Your Information
We take data security seriously and use the following measures to protect your personal information:
- Encryption: Payment information is secured using industry-standard encryption protocols.
- Access Control: Personal information is restricted to authorized personnel and service providers.
- Secure Storage: We employ secure systems and regularly review our practices to prevent unauthorized access or breaches.
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Cookies and Similar Technologies
We use cookies to improve your browsing experience and analyze site performance. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover such information has been collected, we will delete it promptly.
Your Rights and Choices
- Access and Update: You can review and update your personal information by logging into your account or contacting us.
- Data Deletion: Request the deletion of your personal information by emailing us at [email protected].
- Marketing Preferences: Opt out of marketing emails by clicking the “unsubscribe” link in any email or contacting us directly.
Changes to this Privacy Policy
We may revise this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or prominently posted on our website. Continued use of our services constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Address: 24823 W Northwood Dr, Olmsted Falls, OH 44138, USA
We are committed to addressing your inquiries promptly and efficiently.
This Privacy Policy complies with the standards and requirements set forth by Google Merchant Center.