At Zinomu, we strive to provide reliable and efficient shipping services to ensure your satisfaction. Below are the details of our shipping policy:
Shipping Locations
We currently offer shipping services within the United States only. At this time, international shipping is not available. We appreciate your understanding.
Processing Time
Once your order is placed, we require 1-3 business days to process it. During this time, we carefully prepare your items for shipment.
- Orders placed on weekends or public holidays will begin processing the following business day.
Shipping Time
After the processing period, your order will be shipped and typically arrives within 2-5 business days.
- Delivery times may vary due to unforeseen circumstances such as weather conditions or high-demand periods.
- All shipments are handled through reliable carriers to ensure timely delivery.
Shipping Fees
For orders within the United States:
- A flat shipping fee of $7.95 applies to all orders.
This fee covers packaging and delivery to ensure your items are safely and promptly delivered.
Order Tracking
To keep you informed, we provide a tracking number for every shipment.
- Once your order is shipped, you will receive an email notification containing your tracking details.
- You can use this tracking information to monitor your package’s progress and estimated delivery date.
Business Days
Our shipping and order processing operate on business days, which are Monday through Saturday, excluding public holidays. Please consider this when estimating the arrival time of your order.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 18 days from the date of delivery.
- Please review our Return Policy page for detailed instructions on how to initiate a return and for information on eligible products.
Contact Us
If you have any further questions or concerns regarding our shipping policy, please feel free to contact us:
- Email: [email protected]
We aim to respond to all inquiries within 24-48 hours to provide the support you need.
This shipping policy ensures transparency and aligns with customer expectations for a seamless shopping experience at Zinomu.